Notice - HUAWEI Developer

Dear developer,

Thank you for your long-standing support for HUAWEI Developers. The Spring Festival holiday (January 28 to February 4, 2025) is quickly approaching and we at HUAWEI Developers would like to send you our warmest regards. During this holiday, we will roll out some updates that may affect some HUAWEI Developers services, which are outlined below. We thank you for your patience and understanding.

Note: All times listed below are in UTC+8.

1. Review for Identity Verification

From January 28 to February 4, reviews for identity verification will be carried out as usual.

2. Review for Merchant Verification

From January 28 to February 4, reviews for merchant verification will be carried out as usual.

3. Customer Service

From January 28 to February 4, customer service will be carried out as usual.

4. Reviews for Release, Removal, and Updates of Apps (Including Games)

From January 28 to February 4, reviews for apps (including games) will be carried out as usual.

5. Petal Ads

(1) Brand material pre-review

If material pre-review is required for brand promotion from January 28 to February 4, submit the materials for pre-review before January 25.

(2) Ad review

From January 28 to February 4, ads will be reviewed from 09:00 to 18:00 every day.

(3) Registration review

From January 28 to February 4, registration reviews will be suspended. The reviews will be resumed on February 5.

6. Paid Promotion

(1) Promotion

The paid promotion platform will continue to operate as usual from January 28 to February 4. To ensure normal app promotion during the holiday when user traffic is high, you are advised to top up your promotion service accounts in advance and set your daily budget to at least twice the usual value.

(2) Top-up

From January 28 to February 4, you can top up your account offline as usual. Offline top-up applications with funds that arrive at or before 18:00 on January 27 will be reviewed as usual, but those that arrive after will be reviewed from February 5. (For offline top-ups, it may take 1 to 2 working days for the funds to reach your accounts.)

(3) Promotion review

From January 28 to February 4, promotion assessment reviews can be submitted as usual, but the review time may be 1 or 2 working days longer.

From January 28 to February 4, promotion asset reviews will be suspended. If you wish to have your promotion assets delivered during the holiday, submit them before 18:00 on January 27 for processing, to ensure they will be ready by January 27.

7. Joint Operations

(1) Business connection

From January 28 to February 4, business connection will be carried out as usual.

(2) Reconciliation and settlement

From January 28 to February 4, reconciliation and settlement will be suspended.

(3) Refund

From January 28 to February 4, refunds will be suspended.

If you encounter any issues during the holiday, please visit our support page to view documentation or contact our customer service.

HUAWEI Developers